Services FAQs

Do the parental control levels that I set on the DStv Explora apply to Showmax content?

No. You can, however, control viewing of Showmax content by using Showmax Blocking in the Parental Control menu. When Showmax Blocking is switched “on”, you’ll need to enter the valid PG PIN each time you select to watch something in Showmax. 

To setup Showmax Blocking: 

  • Press the blue DStv button 
  • Scroll to Settings 
  • Select Parental Control 
  • Select Showmax Blocking 
  • Enter your PG PIN (if you have not set one up, use the default 1234) 
  • Switch Showmax Blocking “On” 
  • Press BACK to save your settings 

If you have not yet personalised your PG PIN, please do this via the PG settings option on the Parental Control menu. If your PG PIN is blocked, you can set it back to default by clearing the error on your decoder using Self Service.