Services FAQs
What happens when my DStv package gets disconnected or reconnected?
When the principal DStv package is disconnected, the Showmax subscription will be suspended. When the DStv package gets reconnected the Showmax subscription will resume.
If you downgrade your DStv package during reconnection, Showmax will reconnect on the new DStv package and the associated billing discount will apply as per the new DStv package linked to.
Customers can visit the DStv Self Service website to reconnect Showmax.