Services FAQs

Why can’t I find the Airplay or Chromecast icon when watching video in the app?

The icons will only display if there is an AirPlay or Chromecast-enabled device on the same WiFi network, you’re using to watch the content in the app. If you do have such a device, check it’s switched on and connected to the same WiFi network. If it is connected and on the same WiFi and you still don’t see the icon, it may be casting has been disabled on your network.