Payments FAQs
How can I check my balance?
There are several ways you can check your balance:
- View your balance by logging into the MyDStv section of the DStv website, on the MyDStv app or by typing in ‘Check Balance’ on WhatsApp.
- Dial *120*68584# and follow the prompts.
- Call us on 083 900 3788 or 011 289 2222 without having to speak to an agent. When calling, you will be asked to provide your ID number or Smartcard number in order for our systems to identify you to make sure we provide you with the right information through our automated system. Value-added service (VAS) rates apply.