Ever since another taxi strike erupted on the streets of Cape Town in August, negotiations between City of Cape Town officials and taxi industry representative body, SANTACO, have been ongoing. Insiders say discussions have been fraught as both sides thrash out the finer points of an agreement that would not only protect commuters, but ensure there’s a mutual understanding between officials, taxi drivers and operators. We caught up with conflict resolution specialist, Andre Vlok, to find out where previous negotiations most likely fell apart, and get his views on possible long-term solutions. Carte Blanche Website (https://www.dstv.com/m-net/en-za/show/carte-blanche) · Chat on X (https://twitter.com/carteblanchetv) · Chat on Facebook (https://www.facebook.com/carteblanchetv)