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Carte Blanche

Crime line critical

Video
07 March
๐—ง๐—ต๐—ถ๐˜€ ๐˜€๐˜๐—ผ๐—ฟ๐˜† ๐—ผ๐—ฟ๐—ถ๐—ด๐—ถ๐—ป๐—ฎ๐—น๐—น๐˜† ๐—ฎ๐—ถ๐—ฟ๐—ฒ๐—ฑ ๐—ผ๐—ป ๐Ÿญ๐Ÿฎ ๐—™๐—ฒ๐—ฏ๐—ฟ๐˜‚๐—ฎ๐—ฟ๐˜† ๐Ÿฎ๐Ÿฌ๐Ÿฎ๐Ÿฏ. Itโ€™s supposed to be a 24-hour call centre handling crime emergencies, a direct line to law enforcement enabling a swift response to citizens in crisis. But it seems 10111 is no longer fit for purpose, with records showing an estimated seven million calls have gone unattended in the last three years alone. Insiders say the 10111 call centre is gravely understaffed. Carte Blanche investigates the problems plaguing this critical service and asks: what, if anything, can be done to turn it around? Your favourite episodes are now available on Carte Blanche: The Podcast: https://bit.ly/PodcastCB