For any urgent matters, please contact the relevant authorities for immediate assistance.
REPORT A CRIME
- SAPS: 10111 / 08600 10111
- Human Trafficking: 08007 37283 (0 8000-rescue)
- Gender-Based Violence: 0800 428 428 (0800 GBV GBV) / *120*7867# (free)
EMERGENCY MEDICAL CARE
TRAUMA SUPPORT
- Lifeline: 0861 322 322
- National Crisis Line: 0861 322Â 322
- SA Depression and Anxiety Group: 0800 567 567
We have also compiled a list of organisations you can contact for additional support. Please visit the Carte Blanche website for the complete list of contacts.
* Last updated May 2024.
ONLINE PURCHASESÂ Â Â
Consumer Goods & Services Ombud Â
- http://www.cgso.org.za             Â
- http://www.cgso.org.za/complaints/
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CONSUMER COMPLAINTSÂ Â Â Â
National Consumer Commission         Â
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DOCTORS/MEDICAL SPECIALISTS
Health Professions Council of SA (HPCSA)Â Â Â Â Â Â Â
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HOSPITALS AND CLINICS
Office of Health Standards Compliance
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NURSE COMPLAINTS
SA Nursing Council
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CAR SALES
Motor Industry Ombudsman of SA (MIOSA)
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SARS / PAYE / UIF DISPUTES
SARS Fraud Division
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SARS COMPLAINTS
Tax Ombud
- http://www.taxombud.gov.za/Pages/default.aspx
- http://www.taxombud.gov.za/Complaints/Pages/default.aspx
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MUNICIPAL CONTACTS
Mayor, Chief Whip, City Manager, etc.Â
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FREE LEGAL ASSISTANCE (JHB)Â Â Â Â Â Â
Wits Law Clinic             Â
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FREE LEGAL ASSISTANCE (CT)
UCT Law Clinic
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FREE LEGAL ASSISTANCE (NATIONWIDE)
Legal Aid
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FREE LEGAL ASSISTANCE (NATIONWIDE)
ProBono NGO
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MEDICAL AID ISSUES
Council For Medical SchemesÂ
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SCHOOL COMPLAINTS
Department of Basic Education
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SCHOOL COMPLAINTSÂ Â Â Â Â Â Â Â Â Â Â
South African Council of Educators     Â
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LICENCE FRAUD
- Department of Transport
- http://www.transport.gov.za/home
http://www.transport.gov.za/contact-us
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DEBT COUNSELLING
National Credit Regulator
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DEBT COUNSELLING
Debt Counsellors Association of SA
- https://www.dcasa.co.za/Â Â Â Â Â Â Â Â Â
- https://www.dcasa.co.za/contact/
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BLACKLISTING / CREDIT AGREEMENT (NON-BANK)
Credit Ombud
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LABOUR DISPUTES
CCMAÂ Â
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BANKING ISSUESÂ Â Â Â Â Â Â Â Â Â
Ombudsman for Banking Services
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RACISM, HUMAN RIGHTS ISSUESÂ
Human Rights Commission of SA
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POLICE COMPLAINTS
IPID
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SECTIONAL TITLEÂ Â Â Â Â Â Â Â Â Â
Community schemes ombud services
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LABOUR ISSUESÂ
CCMAÂ Â
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UNFAIR LABOUR PRACTICES
Department of LabourÂ
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LIVESTOCK THEFT
National Stock Theft Prevention Forum
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ADVERTISEMENT COMPLAINTS
Advertising Regulatory Organisation
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FUNERAL/LIFE POLICIES
Ombud for Long-Term Insurance
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CAR INSURANCE (SHORT TERM)
The Ombudsman for Short-Term Insurance
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ANTI-COMPETITIVE PRACTICES
Competition Commission
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COLLEGES/UNIVERSITY COMPLAINTSÂ Â Â
Department of Higher Education/Training
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ANIMAL CRUELTYÂ Â Â Â Â Â Â Â Â Â
NSPCA
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NATIONAL HEALTH MATTERS
Department of HealthÂ
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LOCAL HUMAN RIGHTS ISSUES
GroundUp
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CREDIT PROVIDERS
Credit OmbudÂ
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PASSPORT/VISA ISSUESÂ Â Â Â Â Â Â Â
DIRCOÂ
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DOG BREEDERSÂ
KUSAÂ Â Â
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FAULTY MATERIALS/PRODUCTS
SABSÂ Â Â Â
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FIND YOUR MP/COUNCILLOR
People's Assembly
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PET SCAMS
Scam Pup
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UNETHICAL LAWYERS/ATTORNEYSÂ Â Â Â Â Â Â Â Â Â
Legal Practice CouncilÂ
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TIMESHARE
Independent Timeshare Complaints Service   Â
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PENSION FUNDS COMPLAINTS
Pension Funds Adjudicator
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ROMANCE/419 SCAM SUPPORT
Sky Women     Â
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MISSING PERSONS
Pink Ladies Missing Persons
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COMPLAINTS IF YOU'RE AN EDUCATOR
SA Council for Educators
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TOW TRUCK COMPLAINTSÂ Â Â Â
United Towing Association of SA
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FREE COUNSELLING AND SUPPORTÂ Â Â Â Â Â Â Â
SADAG
- http://www.sadag.org/
- http://www.sadag.org/index.php?option=com_content&view=article&id=11&Itemid=114
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FAMILY AND CUSTODY MATTERSÂ Â Â
FAMSA